New Planet Moving & Storage
★ 2.0· 155 reviews · North Las Vegas, NV
✓ Licensed (USDOT 1229139) ✓ Insured · $1M liability ✓ Cargo covered Active carrier
- USDOT number
- 1229139 ↗
- MC number
- MC485088 ↗
- Phone
- (702) 228-4141
- Fleet
- 9 trucks · 12 drivers
- Safety (FMCSA)
- 17 inspections · 7 crashes
- Service area
- Interstate moves
- Location
- 4420 ANDREWS ST SUITE # D, North Las Vegas, NV 89081
- In the registry since
- 2004 · 22 years
- FMCSA registration updated
- Feb 2026
Contact
- [email protected]
- Mobile
- (702) 358-5353
- Website
- newplanetmoving.com
MoversSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (12 dated reviews)
1★
2011
2
4★
2016
1
1.3★
2017
3
1★
2018
3
1★
2021
1
1★
2023
2
5★
4★
3★
2★
1★
Rating breakdown
2.0
155 reviews total
5
0
4
1
3
0
2
1
1
10
Star-by-star breakdown above is based on the 12 reviews we've captured the full text of so far — out of 155 total reviews across Google & Yelp.
Customer reviews (155)
Yelp
I don't believe any of the five-star reviews aout this company. I am certain they were all written by employees and their friends. This company is a TOTAL RIPOFF. They lie about the service, they say the cost is based on weight, then lie about the weight to get more money AND don't have enough room...
Yelp
You trust someone to handle your possessions. and you don't expect for them to handle them like a baby but, for you to receive your stuff in a condition in which it looks like it was in a demolition derby,is so beyond sad and disgusting, and disrespectful. I can't really put it in adequate words the...
Yelp
Raz is a LIAR!.They said door-to-door but in Seattle someone called us and asked us to pay extra $500 to drop off the stuff from their location. We moved from Salt lake to Seattle. If you ask them, they will say door-to-door but IT IS NOT.If you live in an apartment, it will cost more.So, go with so...
Yelp
Because of all the damaged furniture, I obviously sent in a claim in order to try to recuperate the loses. I just received this memo back from the claim company, "Furniture manufactured from Particle Board and/or Engineered Wood (Pressed Wood), is designed to be shipped as unassembled furniture. It...
Yelp
Worst experience ever! Lost thousands of dollars worth of stuff and received $24 back. What an insult!My wife and I just got married and were moving to our new home. We wanted to make a honey moon out of it and was promised it would take a month for everything to get out there (due to it being rare...
Yelp
I wouldn't wish this moving company on my worst enemy. They were TERRIBLE. If I could give negative stars, I would. STAY AWAY!!!!~Summary: They over promise, under deliver, and over charge. They broke essentially every aspect of the moving contract (pick up, delivery, cost). They tried to charge $16...
We read this company's 11 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2023
Bill higher than the quoteThe price went up on moving day or at delivery
5 reviews · latest 2023
“They tried to charge $1600 because they wanted to bring in a large truck that wouldn't fit on any street that is less than 4 lanes wide, even though the "smaller" truck they used was plenty large” 1★ · Yelp · Aug 2018 · Gidget T. · See this company on Yelp →
“We were told for $6100 everything would be loaded and unloaded.” 1★ · Yelp · Aug 2017 · Jodi J. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
3 reviews · latest 2018
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
3 reviews · latest 2018
“this portion of your claim is respectfully declined.” 1★ · Yelp · Dec 2018 · Gidget T. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2023
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2023
“The cost was almost double the quote, and when I refused to pay the extorted price, they refused to give me back my furniture” 1★ · Yelp · Nov 2023 · JD S. · See this company on Yelp →
“took stuff to Vegas, then called 2 days later and said pay more or we'll dump your stuff on street” 1★ · Yelp · Jul 2011 · JD S. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2018
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2018
“We noticed we were missing a fair amount of boxed (around 10) and reached out to them. They found 3 of them and they were absolutely destroyed.” 1★ · Yelp · Oct 2018 · Robert M. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2017
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2017
“They are late with furniture delivery, and not just by a few hours or a day. A whole WEEK.” 1★ · Yelp · Mar 2017 · Sayble H. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 11 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Daily visits to this profile over the last 30 days (11 total)
Aug 14
Sep 12
