Interstate Moving & Storage
★ 1.0· 9 reviews · Reno, NV
⚠ Not currently active
- USDOT number
- 3510454 ↗
- MC number
- MC1161787 ↗
- Phone
- (800) 616-4516
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 5470 KIETZKE LN SUITE 300, Reno, NV 89511
- In the registry since
- 2020 · 6 years
- FMCSA registration updated
- Oct 2021
MoversPacking
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
1★
2021
8
1★
2023
2
5★
4★
3★
2★
1★
Rating breakdown
1.0
9 reviews total
5
0
4
0
3
0
2
0
1
10
Customer reviews (9)
Yelp
I received my belongings 10 MONTHS after I left my origin state, and this is only because I filed a complaint with FMSCA. When everything arrived, many things were broken and my 3000 dollar brand new mattress was missing. This is what was referred to as a hostage load complaint. If you have been a v...
Yelp
I am still trying to get Febex to replace/refund $$ due to loss of belongings and damage to my items. Moved in April of 2021. They didn't take all of my possessions, damaged others, stole others ( $3000 sewing machine for instance) Charged me $10,000 more than estimate, still leaving much behind....
Yelp
We contracted with Proud American Van Lines USDOT 2824496 to move us from California to Idaho for $29k, Proud Americans contracted with Febex Moving & Storage USDOT 3510454 who charged us $51k and no one helped correct this extortion.The job was a whole house pack and move with crating of 4 items, t...
Yelp
Totally untrustworthy. This is a fly-by-night operation. Look into it on BBB - it has all 1-star reviews there, too. Beware of everything about Febex.Basically nobody ever books directly with Febex - they go through some broker, who farms it out to Febex, and then Febex ups your bill, steals your st...
Yelp
BEWARE Do not use this company literally the worst experience of my life.I sold by Scott in the beginning he seemed like a straight shooter so I took a chance. When we scheduled the move he said it would be easy but boy was it not. He said it would have a 2 day pickup window (not a problem) and when...
Yelp
We finally received our belongings on the 79th day. FebEx broke their own contract. When they arrived, we could not inspect or inventory our items until we paid them the balance in cash. Not one box would come off the truck until they had the money in hand. Our boxes clearly marked Fragile were disr...
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2023
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2023
“belongings were to be at our place in Virginia on the 24th of August 2021, it is now September 16th, No sign of our property” 1★ · Yelp · Sep 2021 · Eric J. · See this company on Yelp →
“They still have my stuff after over 2 months. Customer Service agent will not return calls or schedule delivery.” 1★ · Yelp · Sep 2021 · Keith G. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2023
Bill higher than the quoteThe price went up on moving day or at delivery
7 reviews · latest 2023
“Also when our goods were picked up they added another $1000 dollars for a small handful of extra items aside from that pickup was okay.” 1★ · Yelp · Sep 2021 · Kristi H. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2023
Raised inside reviews quoted under other problems
Turned out to be a brokerA different company showed up or handled the move
4 reviews · latest 2021
Turned out to be a brokerA different company showed up or handled the move
4 reviews · latest 2021
“The sales man at Route66 was very professional on the phone and gave me a good quote. He misrepresented the company claiming that they used their own trucks and were located in San Francisco.” 1★ · Yelp · Aug 2021 · Lisa P. · See this company on Yelp →
“This company purchased our contract from Route 66 Moving and Storage out of FL.” 1★ · Yelp · Jul 2021 · Marcie S. · See this company on Yelp →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2021
Belongings held for extra paymentCrew refused to unload or deliver until paid more
2 reviews · latest 2021
“The Febex Foreman (Roman) came in and started taking pictures and 'huffing' about the size of the job and said it would be $41k not $29k and we had to pay them a $10k check before they would start packing.” 1★ · Yelp · Oct 2021 · Don B. · See this company on Yelp →
“When they arrived, we could not inspect or inventory our items until we paid them the balance in cash. Not one box would come off the truck until they had the money in hand.” 1★ · Yelp · Sep 2021 · Lisa P. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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