Executive Moving & Storage
- USDOT number
- 2091682 ↗
- MC number
- MC729674 ↗
- Phone
- (855) 330-6683
- Fleet
- 7 trucks · 7 drivers
- Safety (FMCSA)
- 0 inspections · 5 crashes
- Service area
- Interstate moves
- Location
- 3555 W QUAIL AVE #B, Las Vegas, NV 89118
- In the registry since
- 2010 · 16 years
- FMCSA registration updated
- Apr 2020
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (110 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 110 reviews we've captured the full text of so far — out of 158 total reviews across Google & Yelp.
Customer reviews (158)
Worst move ever, broken and missing items. 52 " TV smashed to smithereens, etc. Poor customer service. This is the company from HELL !!!
This is the Worst place! I wish I could give them Zero stars! They broke all of our stuff. Then when we claimed insurance on it, they said it had to be paid in 2 checks. Which we got one and 30 days later we were suppose to get the other one and never got it. We called and called finally just gave u...
This company should wear masks. You will be robbed and they will hold your broken furniture until you pay in full and then give you your furniture back damaged and lost. Make sure you have a good lawyer because you will need it.
My contract was farmed out to this so-called company from Prestige Moving and Storage which I now see uses same address to the warehouse in Las Vegas. Konami threw all my household goods into a boxed truck on July 11, 2021 after showing up over a day later than they were supposed to. Then, I was c...
Continual lies, deception, and excuses. Pick up date for a small shipment end of October. It's beginning of March and still no delivery date. Called to confirm delivery two hours after initial phone call and was told the supervisor has gone home for the day and so my furniture didn't make the truck....
My elderly mother-in-law needed to be moved from Salt Lake City to Atlanta. Executive Moving & Storage was sub-contracted by a lead-in site. Had we known this was the company, we would have looked them up... and said no.This move was a DISASTER from minute one. The movers showed up, and presented...
We read this company's 96 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
61 reviews · latest 2022
“They broke and damaged about $15,000.00 worth of stuff” 1★ · Google · Aug 2022 · Emily McShea · Read the review →
“My household goods are somewhere, but I have no idea where” 1★ · Google · Aug 2021 · pam Lee · Read the review →
“Damage exceeded moving cost” 1★ · Google · Dec 2020 · Alice Zimniewicz · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
57 reviews · latest 2021
“Pick up date for a small shipment end of October. It's beginning of March and still no delivery date.” 1★ · Yelp · Mar 2021 · Ian R. · See this company on Yelp →
“My items were scheduled for pickup at the beginning of December, and wasn’t picked up until 3 weeks later, and now I call daily and I still haven’t received my items. It is now Feb 9, 2021.” 1★ · Google · Feb 2021 · Evett Ellis · Read the review →
“I scheduled a delivery from this company back in mid August 2020 and I have still not received my belongings, 5 months later.” 1★ · Google · Jan 2021 · Clarisse Baluyot · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
32 reviews · latest 2021
Amount over the quote, named by 10 reviewers: typically $1,750
“The movers showed up, and presented her with a bill to sign, which was nearly DOUBLE what we were quoted. The movers bullied her into signing it, under threat of leaving, if she did not.” 1★ · Yelp · Feb 2021 · Carrie L. · See this company on Yelp →
“My initial estimate versus final cost was a $4,000 difference.” 1★ · Google · Sep 2020 · Catherine Thulin · Read the review →
“Quoted 1800 and then on moving day upped it to $5300” 1★ · Google · Aug 2020 · Angelique Rahme · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
17 reviews · latest 2022
“filed a claim 4 months ago (because they destroyed about 25% of my furniture), still no check.” 1★ · Google · Apr 2018 · Ryan Belcher · Read the review →
Turned out to be a brokerA different company showed up or handled the move
11 reviews · latest 2021
“My move was brokered out to Executive Moving & Storage.” 1★ · Google · Jun 2019 · Megan Frey · Read the review →
“turns out J&J is a broker” 1★ · Google · Feb 2019 · Hana · Read the review →
“I had no idea that they were just a broker and Executive Moving and Storage would be transporting my items.” 1★ · Google · Jul 2018 · Heidi Owen · Read the review →
Belongings held for extra paymentCrew refused to unload or deliver until paid more
8 reviews · latest 2021
Extra demanded before delivery, named by 4 reviewers: typically $2,300
“The movers bullied her into signing it, under threat of leaving, if she did not.” 1★ · Google · Feb 2021 · Ray Lane · Read the review →
“they would have to charge us an additional $300 to move it in. If we didn't pay, they would not unload the truck.” 1★ · Google · Jan 2021 · Carina Bhavnani · Read the review →
“once the deliverers pulled up they demanded an additional $7,000 in CASH to unpack!!” 1★ · Google · Nov 2019 · Hannah Peters · Read the review →
Belongings stolenItems taken by the crew or the company
5 reviews · latest 2020
“law enforcement claims it was almost certainly an employee of the company that did it” 1★ · Google · Apr 2019 · Cesar Hernandez · Read the review →
“The truck with all of our stuff was stolen.” 1★ · Google · Jan 2018 · Matt Trowbridge · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 96 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (138 total)